| ROCHESTER, N.Y., Dec. 16, 2009
-- Xerox Corporation cemented its position as the worldwide leader in managed
print services (MPS) this year, as businesses around the world signed on to contain
costs, drive productivity and meet environmental sustainability goals with a more
efficient print infrastructure.
According to Gartner, Inc., the MPS market experienced double-digit
growth in 2008. Xerox led the way, signing global clients like Ingersoll Rand,
Procter & Gamble and Carillion, and introducing several market-changing
milestones including:
- Xerox Enterprise
Print Services (EPS) is the first offering to embrace all elements of an organization's
print infrastructure - from the networked office to the in-house print center
to the virtual worker. The EPS platform directly connects the print environment
to core business applications to accommodate new technologies and design new
processes to help employees work more efficiently.
- Xerox Print Services
extended MPS to small and mid-sized businesses via the company's global network
of channel partners. Xerox partners now have the flexibility to build their
own branded capability while taking advantage of training, services, supplies,
software and technology support provided by Xerox.
- Xerox is the only
MPS provider to monitor as many as 1.5 million devices from multiple vendors
around the world. This allows companies like The Dow Chemical Company, EMC
and Reuters to get more out of their existing global print infrastructure
and benefit from a consistent approach regardless of size or location.
These milestones, combined with recognized industry analysis,
support Xerox as the unquestioned leader when it comes to worldwide client satisfaction
with the geographical depth, breadth and consistency of Xerox's MPS offering.
This week, Xerox was ranked by Gartner as the worldwide market share leader
with approximately 40 percent of MPS revenues worldwide in 2008. Gartner also
positioned Xerox in the Leaders Quadrant in the "Magic Quadrant for Managed
Print Services Worldwide"1
for 2009, and the company was named MPS market leader in Quocirca's 2009 European
MPS report.
"This was a dynamic year in the MPS marketplace, and
Xerox remains on top because we're so closely integrated with our clients' business
- innovating the way they work and driving revenue," said Stephen
Cronin, president, Xerox Global Services. "Success in MPS comes from
effective execution, not up-front promises. Companies trust Xerox because we
pioneered the market and continue to deliver validated and clearly measured
results."
Additional companies benefiting from Xerox's proven MPS approach
and global delivery include:
- KeyCorp: using
a Xerox Lean Six Sigma-based assessment, the financial services company is
reducing operating costs by more than $6 million over the life of its MPS
contract.
- QinetiQ: one of
the world's leading defense technology and security companies, based in the
UK, has cut energy usage and greenhouse gases by 44 percent.
- Sun Microsystems,
Inc.: reduced print costs by 25 percent worldwide while decreasing waste and
energy costs by reducing document-related consumables including toner and
packaging.
- Universal Orlando:
the theme park resort is meeting print budget targets, security policies and
environmental sustainability objectives with a newly designed office environment.
-XXX-
Note: 1Gartner "Magic Quadrant for Managed Print Services
Worldwide" by K.Weilerstein, et al. August 21, 2009 and September 25, 2008.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission.
The Magic Quadrant is a graphical representation of a marketplace at and for
a specific time period. It depicts Gartner's analysis of how certain vendors
measure against criteria for that marketplace, as defined by Gartner. Gartner
does not endorse any vendor, product or service depicted in the Magic Quadrant,
and does not advise technology users to select only those vendors placed in
the "Leaders" quadrant. The Magic Quadrant is intended solely as a
research tool, and is not meant to be a specific guide to action. Gartner disclaims
all warranties, express or implied, with respect to this research, including
any warranties of merchantability or fitness for a particular purpose.
| 
